Thanks, Kelly
Question: I want to cancel my account
( Dan has joined ) ( Kelly has joined ) Dan: hi Kelly: Hello Dan. Welcome to MSN Interactive Online Support, my name is Kelly. Dan: I’d like to stop my trial Kelly: Do you wish to cancel your single MSN account? Dan: yes Dan: so I won’t be billed in jan Kelly: It is indeed very unfortunate that you wish to cancel your account. Kelly: In this case, I would request you to please contact Customer Service at 1-800-386-5550 (toll free in the U.S.) to cancel your account and please note that their hours of operation are from 5am to 10 pm PST weekdays and 8am to 5pm PST weekends. Dan: you just can’t do it for me? Dan: like, whoosh, account no more Dan: can’t be that tough Kelly: Dan, it is not possible to cancel your account online. You have to contact our Customer Service, as they are the right people to assist you. Dan: I see Dan: hmmm Kelly: I am also sending you a page which will help you with the cancellation procedure of your MSN account. Dan: ok Dan: thanks Kelly: Please refer to the information under “How do I cancel my account?”. Dan: right Dan: call the number Kelly: http://supportservices.msn.com…count.htm Dan: so they can tell my why I shouldn’t quit like my mother tells me not to coke it up so much Dan: and I’ll say the same to both of you Dan: “IT’S MY LIFE”, Kelly, it’s my life, and you have no place to sway me one way or the other. Thanks for trying Kels, but a rolling stone gathers no moss, and so on ( Kelly has exited )